Customer Service 2.0: Learn Digital Customer Service
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27 Lessons (1h)
Your First Program
Digital Customer Service for the Social Media Era
How to Solve Customer Issues in a Community-First Context
What Social Media and Smartphones Mean for Customer Service
How to Generate Revenue through Compassionate Service
Be Able to Confidently & Compassionately Serve People in the Social Media Era — Used by Chase®, Intel®, and More!
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